Privacy Policy

We take your privacy seriously, this Privacy Policy explains how we may collect, retain, process, share, and transfer your personal data when you visit our website and use its services.

What personal information is collected?

When you provide us with your information to complete a transaction, verify your credit card, arrange a return, sign up for our newsletter, or register to become a member, we imply that you consent to us collecting it and using it for that specific reason.

If you have chosen to check the box on our website or any of our communications to permit us to add you to our mailing list, you are opt-in to our mailing list and your personal information will be used solely by us to send you information about our news, promotions, and updates.

It is important that the information we hold on you is accurate and up-to-date. Please inform us promptly if there is any relevant changes to your information.

How your information is used?

The information you provided will allow us to complete the process of the service you requested, process your payment, supply you with the products you purchased, or contact you regarding your order when necessary. 

Where you have consented, we might use your information to notify you on any important changes or developments to our website, products, or services, update you on our news, promotions, or our products and services which you might be of interest, or to request feedback our your experience with us.

We may also use aggregate information and statistics including “Cookies” for the purposes of monitoring website usage to assist us with the development of website and services, and may provide such aggregate information to third parties. These statistics will not include any data that can be used to identify any individual.

If at any point we wish to use your personal data in ways other than those set out in this privacy policy, you will be notified for your consent.

Disclosure of personal information

We do not sell, share, or disclose your personal information to any third party for marketing purposes.

We may use or partner with third-party companies or individuals to provide services to us, which may include but not limited to delivering orders and processing credit card payments. In general, these companies or individuals have access to the personal information needed to perform their functions and not for any other purposes. They must process such information in accordance with this privacy policy and the Data Protection Laws.

Certain third-party service provides, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled baby these providers. Once you leave Reverie Craft’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provide, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

We may disclose your personal information to any third party if we believe in good faith that such disclosure is necessary to (i) comply with the law or legal process, (ii) prevent fraud, (iii) protect the rights and property of Reverie Craft, (iv) to enforce our conditions or use or (v) protect against misuse or unauthorized used of this website.

If our store is acquired by a third party or substantially all of its assets by merger, acquisition, reorganization, or otherwise in the future, customer data including personal information may well be one of the transferred assets. 

Links

This website contains links to other websites, when you click on links on our store, they may direct you away from our site, we are not responsible for the privacy policies of such other websites. We encourage you to read their privacy statements. 

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Storing and retaining data

Your personal information will be retained for as long as is necessary for the required services to be provided to you. All retained personal data is subject to the controls of our internal data protection policy which is required to be adhered to by Reverie Craft and will be securely disposed of when it is considered to be of no further use.

If the account you have with us is closed, we may take steps to mask personal data and other information, but we reserve our ability to retain and access the data for as long as required to comply with applicable laws. We will continue to use and disclose such personal information in accordance with this Privacy Policy.

Our website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application, on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). 

Security

We take security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, misuse, alteration, destruction, and damages. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of consent

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Withdrawing your consent

If, after you have opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, please contact us if you wish to do so. 

Change to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions or contact information

By submitting your personal information you consent to the use of that data as set out in this Privacy Policy. If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or want more information, please contact us.